Rundles will continue to provide the London Borough of Tower Hamlets with debt recovery services after a tender application proved successful under the ESPO framework earlier this year.
The all-encompassing contract includes the recovery of Council Tax, NNDR, Commercial Rent, Parking Services, Sundry Debt, Warrants of Arrest and Tracing Agent Services.Rundles has supplied such services to Tower Hamlets since 2005 and this latest contract is set to continue for another year, which commenced on 1 August 2011, with a possible extension for a further 24 months.
While Rundles has secured a number of contracts for completely new clients in recent months, its retention of existing clients has also been hugely successful, which is key to the company’s development. Rundles performance in this area of work is demonstrated by the longevity of our partnerships with existing clients. One client has been with Rundles for almost 18 years and nearly 75% of clients have remained with us for more than five years, including both Tower Hamlets and its neighbouring borough Newham.
“We have developed good working practices with the London Borough of Tower Hamlets over the years that achieve excellent outcomes in terms of collection performance,” said Managing Director Chris Rundle. “We manage, control and monitor all our contracts closely and our carefully tailored and dedicated systems have proved successful with Tower Hamlets. Our experienced team also submitted a fantastic tender, and we are delighted to continue this relationship with Tower Hamlets.”
The London Borough of Tower Hamlets is east of the City of London and north of the River Thames. It is in the eastern part of London and covers much of the traditional East End. It also includes the Docklands region of London, including West India Docks and Canary Wharf. It also hosts world-class attractions like the Tower of London; vibrant streets like Brick Lane; and of course the famous East End markets of Columbia Road, Spitalfields and Petticoat Lane.
The borough is also set to benefit greatly from the arrival of the 2012 Olympic Games next Summer. Tower Hamlets is the neighbouring borough to Olympic Hosts Newham, who Rundles also supply debt recovery services to. The Olympic marathon, Paralympic marathon and walking race will actually take place in Tower Hamlets, which is also home to the headquarters of the London Organising committee for the Olympic Games (LOCOG) and the Olympic Delivery Authority (ODA). A number of venues in Tower Hamlets have also been accredited to host international athletes from athletics, basketball, fencing and boxing.
Many visitors are expected in the area in 2012, with its own website stating ‘Tower Hamlets is perfectly positioned to act as the playground for the Olympics.’
If you are interested in any of the services provided by Rundles, please contact our Business Development Manager Mike Harkins on 08456 585040 or at mharkins@rundles.org.uk.
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