To find out more about Rundles, including what our clients say about us, please follow the link below
Rundles have an enviable reputation for fantastic customer service and high recovery performance.
We enforce Council Tax for over 60 Authorities. Each benefits from dedicated Enforcement Agent teams, trained far in excess of legislative requirements.
Of course we deliver industry leading recovery rates. However, what really makes us different is our Customer Service.
Dedicated Customer Service
Each Authority is supported by named Client Team Advisors, available via direct phone and email, to manage your day to day enquiries.
These Level 3 qualified experts are knowledgeable about your contract, your staff and your requirements…No more sitting in call centre queues and repeating your enquiry to people you have never dealt with before!
Your account is strategically managed by an experienced Account Manager and Board Level Sponsor – both of whom attend scheduled review meetings and are available to you at any time.
We understand the need to balance recovery with protecting those who find themselves to be vulnerable. Vulnerability cases are managed by our Welfare Team to provide specialist support.
Our programme of vulnerability training, case reviews and liaison with advice organisations Countrywide ensures we effectively identify, support and signpost those in need.
We place customer service at the heart of everything we do…..but don’t just take our word for it….
“We’re probably a small client, but you make us feel the most important.” – Weymouth & Portland Council
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To find out how Rundles will improve your recovery and the service you receive, please 'Get In Touch' and we'll call straight back.Get in Touch
Rundles Wins Award for Best Local Authority Partnership Revenues at the Enforcement Excellence Awards 2022
Is with great pleasure that we announce that Rundles has won the award for best "Local Authority... Read More
We’re delighted to announce Amy Collins appointment as Managing Director of Rundles. Over the last 10 years,... Read More