The expansion of Rundles client base in the Midlands continues, following its recent appointment by the Wolverhampton Consortium.
Following a formal procurement process, Rundles has been appointed by Wolverhampton, Dudley Sandwell and South Staffordshire Councils to collect all liability orders returned by their primary contractor.
Amy Collins, Director of Client Services says “Rundles is delighted to be appointed by the Wolverhampton Consortium and we look forward to developing strong working relations with each authority and its representatives throughout the duration of the contract.”
On 29 January 2014, the Civil Enforcement Association (CIVEA) will be hosting a one day conference entitled “TCE – Balanced and Effective Enforcement” and Rundles is proud to be one of the event sponsors.
Speakers from National Government, Local Government, regulatory bodies and professional institutes will analyse and evaluate both the content and implication of the new regulations.
For anyone whose professional responsibilities include, or relate to, the collection of council tax, business rates or traffic management, this conference is a must, in order to understand the content, effects and broader implications of the change in regulations.
For more information and to book your place visit www.civeaconference.org
Amy Collins, Director of Client Services says “The response rate for completed surveys was very high and, the results were positive and encouraging. We would like to thank all of our clients who took time to complete our survey and I would like to thank our entire team for their continued hard work and commitment in delivering our client contracts. We are already utilising the data to establish service enhancements and improvements.”
The comment below was received from Ted Smith, Customer Service Improvement Manager at the London Borough of Havering.
“I have found both the staff and Management at Rundles prepared to offer a service to the Council which is both flexible and tailored to our unique requirements. At times we have needed to vary our approach at short notice and have been impressed by the willingness to meet our requests.”
Rundles is delighted to announce its appointment at Weymouth and Portland and West Dorset Councils for the collection of unpaid penalty charge notices.
Following on from our appointment at Somerset County earlier in the year, our appointment at Weymouth and Portland and West Dorset Councils not only strengthens our position in the South of the Country, but also in the parking enforcement market.
We would like to welcome both Councils to Rundles and we look forward to developing a strong working relationship with them over the coming years.
Rundles is delighted to announce the recent extension of two contracts with Bracknell Forest District Council and the London Borough of Tower Hamlets.
The London Borough of Tower Hamlets has extended Rundles contract for a period of 12 months. This contract covers the collection of outstanding liability orders, road traffic debts and specialist tracing and investigation services.
Bracknell Forest District Council has extended Rundles contract for a period of 12 months. This contract relates to the collection of outstanding road traffic debts.
Rundles is a 5-star debt recovery agency specialising in council tax, penalty charge notices and national non-domestic rates.
Our team of certificated bailiffs is one of the largest in the country. Each of them is handpicked for their skills, attitude and approach and given comprehensive training to make sure they continue to deliver excellent collection rates.
Integrity and transparency are vital to us. Our clients’ accounts are fully audited by an independent Top 20 accountancy firm and Dun & Bradstreet recently gave us a 5-star rating, which means the condition of our business is superior to other firms in the industry.