Founded in 1992, Rundles is a leading provider of ethical enforcement services to the public and private sector. Our Certificated Enforcement Agents work in every area of the Country which maximises collection by providing a truly nationwide service.
We work for over 90 English Authorities and specialise in prompt recovery of all public sector debt types including:
- Council Tax
- Business Rates
- Road Traffic
- Commercial Rent Arrears
- BID Levy
- Housing Benefit Overpayments
- Former Tenant Rent Arrears
- Sundry Debt
We focus significant resource on Compliance Stage collection to ensure prompt recovery for clients and to minimise fees.
We use the latest call centre technology and innovative contact methods to engage the customer via their preferred channel, at a time convenient to them.
If we’re unable to engage at Compliance Stage, our countrywide teams of Enforcement Agents maximise recovery with prompt and effective action.
All of our staff are trained far beyond the statutory requirement which ensures they are recovery experts and legally compliant in their actions.
What makes us truly different is our people. We provide every client with dedicated teams of service professionals to deliver the contract precisely as requested and to maximise performance.
Each client’s team is available via direct dial numbers and direct emails which means no more sitting in call centre queues and having to discuss your account with people who have no knowledge of your service or your priorities.
With Rundles it’s simple, you will receive industry leading collection rates, innovative support technology and the best customer service in the industry.
…..But don’t just take our word for it, please find a brief testimonial below from one of our longest standing Revenues and Road Traffic clients…..
Rundles give the personal touch that some others do notSouth Gloucestershire Council
If you’d like to work with a company who’ll provide your teams with exceptional customer service, please get in touch
From the newsdesk
Rundles Wins Award for Best Local Authority Partnership Revenues at the Enforcement Excellence Awards 2022
Rundles Wins Award Is with great pleasure that we announce that Rundles has won the award for best “Local Authority Partnership Revenues” at the …
New Award We are delighted to announce that Rundles have obtained the “level 1 Social Value Award” from Social Value Quality Mark CIC. This award reflects …
Supporting the Defence and Armed Forces We are proud to announce that Rundles has signed the Armed Forces Covenant to demonstrate our support for the …