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Cyber Essentials Plus

We are independently tested to ensure that our cyber defences meet the standards as set out in the Cyber Essentials Plus requirements. This testing is carried out by an independent Crest approved organisation. We regularly review our defences over and above this standard to ensure that we can protect data effectively.

The Samaritans

Available to give you confidential support at any time you like, in your own way, and off the record – about whatever’s getting to you.

Rethink

Offering practical help on issues including welfare benefits and debt, and offer general help on living with mental illness.

Citizens Advice Bureau

Providing you with free, independent, confidential and impartial advice on your rights and responsibilities in respect of the problems you face.

Gingerbread

Provides expert advice, practical support and campaigns for single parents.

SSAFA – The Armed Forces Charity

SSAFA – the Armed Forces charity, formerly known as Soldiers, Sailors, Airmen and Families Association, is a UK charity that provides lifelong support to serving men and women and veterans from the British Armed Forces and their families or dependents. Anyone who is currently serving or has ever served in the Royal Navy, British Army or Royal Air Force and their families, both regulars and reserves, is eligible for their help.

Addaction

One of the UK’s leading and largest specialist drug, alcohol and mental health treatment charities.

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. They help more than 5m people every year providing support, companionship and advice for older people on debt, wellbeing, health and care.

JobCentre Plus

A government funded employment agency and social security office whose aim it is to help people of working age find employment in the UK. They also offer information about training opportunities and administer claims for benefits such as Income Support, Incapacity Benefit, and Jobseekers Allowance.

ISO27001: Information Security Management

We are independently audited and hold ISO27001 accreditation, demonstrating our commitment to managing information safely and securely. This accreditation provides customers and stakeholders with peace of mind that we have the best controls in place to identify and reduce risks to confidential information.

Living Wage Foundation

We are proud to be one of the only Enforcement Agencies which holds this independent accreditation.  Treating people with respect and ensuring employees are fairly paid ensures we can recruit and retain a skilled and motivated workforce who can provide excellent service to clients and customers.

IRRV

The Institute of Revenues Rating and Valuation is the professional body for local taxation, benefits and valuation. The IRRV promotes best practice and supports the professional activities of members working in government and commerce.

Civil Enforcement Association

CIVEA sets and enforces standards across the Civil Enforcement industry.  Adherence to CIVEA’s Code of Conduct and Good Practice Guide is mandatory for all its members.

ISOQAR UKAS

Through independent ‘UKAS’ suppliers, we are accredited to: ISO9001 – Quality Management ISO18001 – Health & Safety Management ISO14001 – Environmental Management We receive independent annual audit of all areas of our business to retain accreditations

British Parking Association

The BPA is the recognised authority within the parking profession. The Association drives innovation, technology, and promotes the highest of standards across the industry.

The Money Advice Trust

A national charity helping people across the UK to tackle their debts and manage their money with confidence. They give free, independent debt advice to people across the UK through telephone and online advice services.

National Debtline

National Debtline is a free, confidential debt advice service run by the Money Advice Trust, helping millions of people deal with their debts.

StepChange Debt Charity

Offering free expert, tailored advice and practical solutions to problem debt.

Shelter

Helping people who struggle with bad housing or homelessness through advice, support and legal services.

Christians Against Poverty

Helping to release people from debt, poverty and their causes. Services are run through local churches to tackle poverty head on by providing a real solution to debt.

West Kent Debt Advice

Operating throughout West Kent, 100 volunteer Advisers are trained to help people through the process of sorting out their money issues and helping them back on the road to financial stability by providing counselling, advice, and practical help.

Age Concern Liverpool & Sefton

Age Concern Liverpool & Sefton is a charity dedicated to protecting and promoting the wellbeing of people aged 50+, they provide a range of direct services including advice, case and support. All available by phone, appointment, drop-in or home visit.  

Raise benefits and money advice at home

Raise is an independent charity which provides free, confidential, high quality debt advice around Welfare Benefits and  Debt and Money Management issues. the advice is given by home visits throughout the Liverpool area.

National Debt Advice

Please click here for further information on National charities and debt advice organisations.

Mencap Liverpool

Mencap Liverpool is a local, independent charity that promotes equality for people with a learning disability – helping them to discover new opportunities, make new friends, and feel valued and safe in their community.

H.E.A.T Kensington – Health Energy Advice Team

The Health Energy Advice Team is a charity which provides confidential advocacy, support, advice and information to socially and economically disadvantaged people including women who are suffering domestic violence and abuse.

LCA – Liverpool Community Advice

LCA sole purpose is to meet the needs of the people and through personal advice point the way to resolving issues, settling arguments, dealing with debts, sorting out relationships or anything for which people need help and support.

Christians Against Poverty Guildford

It is a national organisation specialising in debt counselling for people in financial difficulty. It also provides Job Clubs for those seeking employment and Fresh Start Courses for people looking to overcome addictions and dependencies.

Citizens Advice Guildford

Citizens Advice Guildford provide free, confidential and independent advice to help people resolve the many problems they face; from money and benefits issues to problems at work or housing.

Halow Project

The Halow Project is dedicated to creating opportunities and supporting young people aged 16 – 35 with learning disabilities so that they are able to live independent, meaningful, fulfilled lives and become more involved in the local Community.

Catalyst

Catalyst is a not for profit organisation providing services for people who experience wellbeing problems which may arise from traumas, often resulting in drug and alcohol use. They offer non-medical interventions in a friendly, accessible, professional and non-judgmental way.

Guildford Action

Guildford Action is an independent registered charity, which has been working within the local community for over 30 years helping individuals experiencing homelessness as well as isolated families.

Age UK Surrey

Age UK Surrey offers a free and confidential Information and Advice Service for older people, their families and carers on topics such as benefits, social care, money and health.

Citizens Advice Maidenhead & Windsor

Citizens advice Maidenhead & Windsor Provide free, Confidential and independent advice to help people resolve the many problems they face; from money and benefits issues to problems at work or housing.

Samaritans of Slough, Windsor and Maidenhead

Available to give you confidential support at any time you like, in your own way, and off the record – about whatever’s getting to you.

Age Concern Slough & Berkshire East

Age Concern Slough & Berkshire East provide advice and information among other services for people aged 50+, their carers, friends and families in the Slough, Winsor and Maidenhead area.

Windsor Mencap

Winsor Mencap provides social opportunities, support services and information to local people with learning disability their families and carers    

Grow our Own

Grow Our Own offer free service to local people to help them on the right track for employment through information, advice and guidance on returning or starting work, personal development courses to improve their confidence, skill training, practical support with job hunting, such as help with CV’s, interview skills or applying for jobs

Connecting Communities in Berkshire (CCB)

CCB provides information, advice support and training to individuals, groups and other organisation  within the Berkshire area.

The Dash Charity

The Dash Charity supports those within Windsor & Maidenhead, South Bucks and Slough communities affected by domestic violence by delivering a range of specialist services that will break the cycle of abuse enabling individuals and families to thrive.

Wiltshire Citizens Advice

Wiltshire Citizens Advice provide free, confidential and independent advice to help people resolve the many problems they face; from money and benefits issues to problems at work or housing.

Mencap South Wilts

Men Cap South Wilts provide opportunities, support services and information to local people with learning disability their families and carers.    

Malmesbury & District Foodbank

Malmesbury & District Foodbank provides emergency food and support to local people who are in crisis.

KFR

KFR works to provide household items such as white goods and furniture to households with no means to pay for them.

Age UK North Lincolnshire

Age UK North Lincolnshire offers a free and confidential information and advice service for older people, their families and carers on topics such as benefits, social care, money and health.

Lincoln & Lindsey Blind Society

Lincoln & Lindsey Blind Society is an independent voluntary organisation whose aim is to enhance the quality of life for blind, partially sighted and visually impaired people whatever their age or personal circumstances in life. They give practical help, advice and assistance. If you are experiencing sight loss, contact them has they will be happy to help you.

North Lincolnshire Citizens Advice

North Lincolnshire Citizens Advice provide free, confidential and independent advice to help people resolve the many problems they face; from money and benefits issues to problems at the work and housing.

Addaction North Lincolnshire

Addaction North Lincolnshire provides a full range of help for people experiencing problems with their drug or alcohol use, from harm reduction via active treatment, through to detoxification and rehabilitation.

North Lincolnshire Community Advice & Support

North Lincolnshire Community Advice & Support provide guidance and information on subjects such as Benefits, Housing and Childcare. They also are a gateway to other non-council services such as Health Advice, Pension Services and Debt Advice among others.

Scunthorpe & District Mind

Scunthorpe & District Mind provides specialised impartial advice and support to empower anyone experiencing mental health problems in the North Lincolnshire and surrounding areas.

Scunthorpe Samaritans

Scunthorpe Samaritans provide confidential emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide in the North Lincolnshire area.            

North Lincs Veterans Community Hub

North Lincs Veterans Community Hub provide a wide range of support for veterans of all armed forces, their family and friends.

Help and Support for Armed Forces Community

Forces Online is an online directory for ex-Armed Forces personnel, their families and friends composed of social media groups, pages and websites where  help, advice and support for all types of different challenges that you might be facing, from mental health  to substance abuse to homelessness can be found.    

North East Lincolnshire Citizens Advice

North East Lincolnshire Citizens Advice provide free, confidential and independent advice to help people resolve the many problems they face; from money and benefits issues to problems at work and housing.      

Mind North East Lincs

Mind North East Lincs provides specialised impartial advice and support to empower anyone experiencing  mental health problems in North East Lincolnshire and surrounding areas.  

Age UK North East Lincolnshire

Age UK North East Lincolnshire delivers a range of services, information, support and activities to people over the age of 50. These services are available over 2 sites, Grimsby and the newly opened site in Cleethorpes.

North East Lincolnshire Help With Debt

North East Lincolnshire Council has a debt management team that are there to help if you have problems paying bills for Council Tax, Business Rates, or any other debts that you may owe to the council.

Christian Action Resource Enterprise

Christian Action & Resource Enterprise is a charity located in North East Lincolnshire, dedicated to relieving poverty, hardship and distress to those in need in the local community. They offer practical help through housing and community support among other services.

North East Lincolnshire Women’s Aid

North East Lincolnshire Women’s Aid is a  registered charity that provides services to victims and survivors of domestic abuse in the North East Lincolnshire area. Victims can be women, man and children.

Age Uk Wilshitre

Age UK Wiltshire is an independent local charity providing support and services to anyone over the age of 50 living in Wiltshire and Swindon.

The Silver Line

The Silver Line is a confidential, free help line that provides information, friendship and advice for older people across the UK open 24 hours a day, seven days a week.

Alzheimers Support

Alzheimer’s Support is an award-winning local charity which exists to improve quality of life of families affected by dementia in Wiltshire. They support people who are living with dementia in their own homes, helping them to maintain as much independence and control over their lives as possible.

Account3

Account3 is a training and development agency who also provide advice on welfare benefits, housing and debt management for Tower Hamlets residents

Age Uk East London

Age UK East London helps those 50+ and their carers in the Hackney, Newham and Tower Hamlets area with welfare benefits, housing, social care, health & disability, utility & keeping warm, travel and consumer issues

Citizens Advice East End

Citizens Advice East End provide free, confidential and impartial advice for the community in Hackney in issues such as Welfare benefits, debt advice, housing among others.

Apasen

Apasen provide timely, relevant and accurate information, advice and advocacy support to people with disabilities who are over 16 and living in the Tower Hamlets area. the specialise in PIP, DLA, Universal Credit, Carers Allowance and other disability related benefits.

Mind in Tower Hamlets and Newham

Mind provide welfare, benefit support and advice for those with mental health needs

DeafPlus

Deafplus provide help, support and advice for deaf and visually impaired people living in the Tower Hamlets area , enabling them to full participate and integrate with the community.

Tower Hamlets Law Centre

Tower Hamlets Law Centre provide specialist legal advice and help for the disadvantaged members of the community on matters such as legal rights, violence abuse, unfair evictions, welfare benefits, education & support allowance among others

Citizens Advice Ipswich

Free, Confidential and impartial advice for the community in Ipswich area in issues such as welfare benefits debt advice, housing among others.

Age UK Suffolk

Help for those over 50 and their carers in the Suffolk area. services include advice on welfare benefits, housing, social care and health & disability

Anglia Care Trust

independent advice services, focusing on debt, welfare and money advice as well as training and employment advice

Ipswich Housing Action Group

Free, Confidential and professional service to help find solutions to debt and/or benefit problems. IHAG provides housing and other services primarily for single homeless people in Ipswich, however the Money Advice service is open to anyone who has debt, benefit or budgeting issues

Mind Suffolk

Welfare and Benefit support and advice for those with mental health needs in the Suffolk area

Karibu

Information, advice, help and support for African and minority ethnic women and their families in the Ipswich area

The Ipswich Disabled Advice Bureau

local independent support for people with any form of disability, their carers, families and other related fields, who live in the Ipswich and surrounding areas. Support services include: debt & money management, tax credits and housing benefit advice for disabled jobseekers.

Suffolk Safeguarding Adults Board

Are you concerned about an adult and wish to make a safeguarding referral? If so please use the link below. The first time you complete a form you will be asked to create a new portal account. It’s quick and easy to register for an account, and means the information you send to SSAB is secure.

Suffolk Safeguarding Children Board

Are you concerned about a child and wish to make a safeguarding referral? If so please use the link below. The Children and Young People’s Portal is am easy to use, secure space where you can complete and send forms directly to the right children’s service team. the first time you complete a form you will ibe asked to create a new portal account. It’s quick and easy to register for an account, and means the information you send to SSCB is secure.

Citizens Advice Mid Suffolk

Citizens Advice Mid Suffolk is a local independent charity part of Citizens Advice network who provide free, impartial and confidential advice on matters such as debt management, welfare and benefits.

The Royal British Legion

The Royal British Legion provides financial, social and emotional support to members and veterans of the British Armed Forces, their families and dependents.

Mencap

Mencap is a charity working with people with learning disabilities and their families and carers. They provide help, advice and support on numerous issues including, housing, social care and benefits among others.

DIrect Help & Advice

Free independent specialist advice, advocacy and representation for families and individuals facing crisis, to prevent and alleviate homelessness, debt and housing difficulty.

Derby City Mission

Free debt advice service, food banks and other services for people in crisis in the Derby area.

Citizens Advice & Law Centre

Citizens Advice & Law Centre provide free, confidential and impartial advice for the community in the Derby area in issues such as Welfare Benefits, Debt Advice, Housing among others.      

Cheshire East Citizens Advice Bureau

Cheshire East Citizens Advice Bureau is a local independent charity part of the Citizens Advice network who provide free, expert, confidential and impartial advise on matters such as debt Management, Welfare and Benefits.  

Christians Against Poverty Debt Centre

CAP is a national organisation specialising in debt counselling for people in financial difficulty. It also provides Job clubs for tgose seeking employment and Fresh Start Courses for people looking to overcome addictions and dependencies.  

Age UK Cheshire East

Help for those over 50 and their carers in the Cheshire area. Services include advice on welfare benefits, housing, social care and health & disability.

Lifeline Debt advice

Lifeline is a charity who provides free confidential advice and assistance for anyone with money worries or debt issues. They offer solutions to help people manage their personal financial situations and help them free themselves from debt. service is offered to all, regardless of background, circumstances or beliefs.

The Bridge Debt Advice Congleton

A free confidential advice service for anyone who lives within the Cheshire East Borough Council area.  They offer a full holistic debt service looking at your financial situation including income and outgoings and who you owe money to and will advise on options available.

Just Drop-In

Just Drop-In is a free, friendly, walk-in support for 12 – 25 years old, no referral or appointment necessary. They are open six days a week and offer young people a friendly and supportive environment, while providing information and practical advice for those with specific problems such as employment, money or accommodation.

Mind Tameside, Oldham and Glossop

Mind Provides specialised impartial support and advice to empower anyone experiencing mental health problems in the Tameside, Oldham and Glossop areas.              

Wellbeing Cloud

Wellbeing Cloud is a provider of drug and alcohol recovery services offering help, support and a variety of treatment options for anyone living in the Rochdale, Oldham and Greater Manchester areas.

Positive Steps

Positive Steps is a charitable trust that delivers a range of targeted and integrated services for young people, adults and families in the Oldham area. Services include: Family support, Oldham young carers, Youth Justice service among many others.  

Age Uk Oldham

Help for those over 50 and their carers in the Oldham area. Services include advice on welfare and benefits, housing, social care and health and disability  

Side By Side Counselling

Side By Side offers free counseling without judgement or prejudice on issues such as anxiety, depression, bereavement & loss, addictions, sexuality & relationship problems to anyone that needs help in the Oldham area.

Rochdale, Oldham & District Samaritans

Samaritans provide confidential emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide in the Rochdale, Oldham and District area.  

Citizens Advice Oldham

Citizens Advice Oldham provides free, confidential, impartial and independent information, advice and guidance to people in the Oldham area.

Citizens Advice Maidstone

Citizens Advice Maidstone is a registered charity which provides advice on wide range of issues affecting the people in the Maidstone area.

Age UK Maidstone

Help for those over 50 and their carers in the Maidstone area. Services include  advice on Welfare and Benefits, Housing, Social Care and Health and Disability.    

Citizens Advice Swale

Free, confidential and impartial advice on Debt management, Housing and Disability among others for people living in the Swale area.

Forward

Support for those with drug and alcohol problems in the Swale area.

Porchlight

Help for vulnerable and isolated people living in the Kent and South East area. They provide support on mental health, housing, education, and employment. Also provide children and young people and adults with advice, guidance and skills to live independently in the future.

CItizens Advice Tunbridge Wells & District

Free, confidential and impartial advice on Debt management, Housing and Disability among others for people living in the Tunbridge Wells area.

Kent Friendz

Kent Friendz Provide help and Support for Children and Adults with learning and physical disabilities, their families and carers in the Kent area.

Mencap Torbay

Mencap Torbay provide opportunities, support services and information to local people with learning disabilities their families and carers.

Citizens Advice Torbay

Free, expert, confidential and impartial advice on matters such as Debt Management, Housing, Welfare and Benefits.

Age Uk Torbay

Help for those over 50 and their carers in the Torbay area. Services include advice on Welfare and Benefits, Housing, Social Care and Heath and Disability

Mind – Mindline South Devon & Torbay

An out of hours helpline providing confidential emotional and listening support, signposting and information to anyone in south Devon and Torbay experiencing mental distress, their carers, relatives and friends.

Shekinah

Shakinah is a Devon & Cornwall based charity that provides opportunities for people in recovery or Seeking recovery. This may include recovery from homelessness, drug and alcohol issues, offending behaviours or mental ill health

Humanity Torbay

Free advice on homelessness, Benefits, Housing, Mental Health and access to food banks and emergency supplies. They also offer free Counseling and Advocacy by trained personal.

Samaritans Exeter

Samaritans provide confidential emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide in Exeter and surrounding areas.  

Age UK Devon

Help for those over 50 and their carers in the Devon area. services include advice on Welfare and Benefits, Housing, Social Care and Health and Disability.

Citizens Advice Exeter

Citizens Advice Exeter provides free, confidential, impartial and independent information, advice and guidance to people in the Exeter area.

Devon Advocacy Consortium

The Devon Advocacy Consortium provides independent, professional advocacy services for people over the age of 16 in the Devon area.

Mind Exeter & East Devon

Specialised impartial advice and support to empower anyone experiencing mental health problems in the Exeter and East Devon areas.

Pinpoint Devon

Care and support services, residential homes, advice services, community groups, registered childcare, family support and much more across the Devon area.

The Royal British Legion Exeter

The Royal British Legion provides financial, Social and emotional support to members and veterans of the British Armed Forces, their families and dependents.

Nottingham & District Citizens Advice

Nottingham & District Citizens Advice provides free, confidential, impartial and independent information, advice, guidance to people in the Nottinghamshire area.

Nottingham Mencap

Nottingham Mencap provide help, support and advice to people with learning disabilities or difficulties, their families and carers.

Derbyshire Districts Citizens Advice

Derbyshire Districts Citizens Advice provides free, confidential, impartial and independent information, advice and guidance in the Derbyshire area.

Age UK Derby & Derbyshire

Help for those over 50 and their carers in the Derby and Derbyshire area, services include advice on Welfare, Benefits, Housing, Social Care and Health and Disability.

Lincoln & District Citizens Advice

Lincoln & District Citizens Advice provides free, confidential, impartial and independent information, advice and guidance in the Lincolnshire area.

Lincoln Samaritans

Samaritans provide confidential emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide in Lincoln and surrounding areas.

ABF The Soldiers’ Charity

ABF The Soldiers’ Charity Provides lifetime support to serving and Former Army personnel and their families. includes making grants to individuals and specialist charities that help ex-soldiers and their families.

Combat Stress

Combat Stress provides treatment and support to Veterans of the UK Armed Forces who are suffering from mental ill health

OA Officers’ Association

OA Officers’ Association is dedicated exclusively to supporting officers, ex-officers and their dependants. including provision of employment services, financial and welfare support.

Royal Air Force Benevolent Fund

The RAF’s leading welfare charity, providing practical, financial and personal lifetime support to all members of the RAF family, whether serving or veterans and their families.

SSAFA – The Armed Forces Charity

SSAFA provides lifelong support to serving men and women and veterans from the British Armed Forces and their families or dependents. anyone who is currently serving or has served in the Royal Navy, British Army or Royal Air Force and their families, both regulars and reserves, is eligible for their help.

RBLI – Royal British Legion Industries

RBLI provide care, support and employment to the Armed Forces community and those disadvantaged by disability, health conditions or social welfare needs.

THe Poppy Factory

The Poppy factory provides bespoke opportunities and ongoing employment support for disabled veterans, helping to restore their financial independence through sustainable and rewarding work.

Debt Advice Foundation

Debt Advice Foundation offers free impartial, confidential support and advice to anyone worried about loans, credit and debt.

Foundation

Foundation provides help and support to individuals and families affected by Homeless or at risk of homelessness, leaving prison or on probation, leaving care and domestic violence.

Richmond Borough Mind

Richmond Borough Mind provides specialised impartial support and advice to empower anyone experiencing mental health problems in the Richmond Borough and surrounding areas.    

Citizens Advice Richmond

Citizens Advice Richmond provides free, confidential, impartial and independent information, advice and guidance to anyone who lives, works or studies in the Richmond area.      

North Yorkshire & Darlington Age UK

Help for those over 50 and their carers in the North Yorkshire and Darlington area, services include advice on Welfare, Benefits, Housing, Social Care and Health and Disability.        

CItizens Advice Mid-North Yourkshire

Citizens Advice Mid-North Yorkshire provide free, confidential, impartial and independent information, advice and guidance in Hambleton, Richmondshire & Selby District area.

IDAS – Independent Domestic Abuse Services

IDAS provides specialist support and advice to anyone experiencing or being affected by domestic abuse or sexual violence in the Yorkshire area.

Citizens Advice Taunton

Citizens Advice Taunton provide free, confidential, impartial and independent information, advice and guidance in the Somerset West and Taunton area.

Age UK Somerset

Help for those over 50 and their carers in the Somerset area, services include advice on Welfare, Benefits, Housing, Social Care and Health and Disability.

Samaritans Taunton

Samaritans provide confidential emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide in the Taunton and surrounding areas.    

Mind Somerset

Mind Somerset provides specialised impartial support and advice to empower anyone experiencing mental health problems in the Somerset and surrounding areas.

Escape Support Group

Escape support Group provides opportunities and support to families with children with special needs in the Somerset area.

The Trussell Trust

The Trussell Trust provides emergency food and support to anyone locked in poverty in the Somerset area.

Turning Point

Turning point provides help , support and advice on a range of health and wellbeing issues such as drugs, alcohol, mental health and learning disabilities.

Citizens Advice Craven & Harrogate Districts

Citizens Advice Craven & Harrogate Districts provide free, confidential, impartial and independent information, advice and guidance for people who live, work or study in Craven or Harrogate.

Age UK North Craven

Age UK North Craven provides help for those over 50 and their carers in the Craven  area, Services include advice on Welfare, Benefits, Housing, Social Care and Health and Disability.

Project 6

Project 6 is an award winning drug & alcohol charity based in Keighley who provide help and support with addiction for those who live in the Keighley, Airedale, Wharfedale and craven areas.

Home Start Craven

Home Start Craven provide confidential, impartial expert support helping  families with young children through their challenging times in the Craven area.

Citizens Advice Doncaster

Citizens Advice Doncaster provide free, confidential, impartial and independent information, advice and guidance for people living, studying or working in the Doncaster area.

Mind Doncaster

Mind Doncaster provides specialised impartial support and advice to empower anyone experiencing mental health problems in the Doncaster and surrounding areas.  

Age UK Doncaster

Age UK Doncaster provides help for those over 50 and their carers in the Doncaster area, services include advice on Welfare, Benefits, Housing, Social Care and Health and Disability.    

Doncaster Mencap

Doncaster Mencap provide opportunities, support services and information to local people with learning disabilities their families and carers.      

The Royal British Legion

The Royal British Legion provides financial, social and emotional support to members and veterans of the British Armed Forces, their families and dependents.

Nottingham City Council Welfare Rights service

Advice about debt, benefits, housing, employment and more

Advice Nottingham

Advice Nottingham is a consortium of six advice agencies in Nottingham city who provide free, confidential and impartial advice on a range of issues including benefits, debt, employment and housing.

Nottingham Law Center

Nottingham Law Centre offers free, confidential and independent advice on Housing, Debt & Welfare Benefits.

Citizens Advice Hayward Heath

Citizens advice Hayward Heath provide free, confidential and impartial advice to people living, studying or working in the Hayward Heath area.      

Citizens Advice Burgess Hill

Citizens Advice Burgess Hill provide free, confidential and impartial advice and guidance to people living, studying or working in the Burgess Hill area.    

Signposts Mid Sussex Ltd

Signposts provide help with information, advice and support for people with learning difficulties, their parents, carers and friends in the Mid Sussex area.

Mind Brighton and Hove

Mind Brighton and Hove provide specialised impartial support and advice to empower anyone experiencing mental health problems in the brighton and hove area.    

Age Uk Leicester Shire & Rutland

Age UK Leicester Shire & Rutland provide help and advice for those over 50 and their carers in the Leicestershire and Rutland area, Services include advice on Benefits, Housing, Social Care and Health and Disability.

Citizens Advice LeicesterShire

Citizens Advice Leicestershire provide free, confidential and impartial advice and guidance to people living, studying or working in the Leicestershire area.          

Mind

Mind Provide specialised impartial support and advice to empower anyone experiencing mental health problems. To find out the closest  Mind to you please visit the link below.    

Open Hands

Open Hands provide emergency support and care for those most vulnerable and disadvantaged and empower individuals to move forward in their lives through offering practical help, advice, skills training and mentoring.

SHARP

SHART offer advice, help  and support to people who are facing homelessness or serious housing problems in the Leicestershire and Rutland Areas.

Age UK

Age UK provides help for those over 50 and their carers in the Adur & Worthing area, services include advice on Welfare, Benefits, Housing, Social Care and Health and Disability.      

Mind West Sussex

Mind West Sussex provides impartial support and advice to empower anyone experiencing mental health problems in the West Sussex Area including Adur and Worthing.

Adur & Worthing Citizens Advice

Worthing Citizens Advice provide free, confidential and impartial advice and guidance to people living, studying or working in the Adur & Worthing  area.  

The Royal British Legion

The Royal British Legion provides financial, social and emotional support to members and veterans of the British Armed Forces, their families and dependents.

Worthing Samaritans

Samaritans provide confidential emotional support to anyone in emotional distress, struggling to cope, or at risk of suicide in the Adur, Worthing  and surrounding areas.

Worthing Mencap

Worthing Mencap provide opportunities, support services and information to local people with learning disabilities their families and carers.

Citizens Advice Greenwich

Citizens advice Greenwich are a local charity offering free information, advice and casework to people who live in the Royal Borough of Greenwich. they can help with a wide range of problems, including debt, housing, employment, family issues and many more.

Age Uk Bromley & Greenwich

Age UK Bromley & Greenwich is the only specialist agency in Bromley and Greenwich working across the boroughs with and for older people.  Services Include advice on Welfare, Benefits, Housing, Social Care and Health and Disability.

Bromley, Lewisham & Greenwich Mind

Bromley, Lewisham & Greenwich Mind provides impartial support and advice to empower anyone experiencing mental health problems in the Bromley, Lewisham and Greenwich area.

Greenwich Mencap

Greenwich Mencap provide opportunities, support services and information to people  with learning disabilities their families and carers living in the Royal Borough of Greenwich area.

Greenwich Housing Rights

Greenwich Housing Rights is an independent registered Charity providing specialist legal, immigration and Housing advice and assistance to residents of the Royal Borough of Greenwich and neighbouring Boroughs.  

Meridian Money Advice

Free, confidential debt and welfare benefits advice. Advice on credit debts, County Court action, Mortgage, rent and Council Tax.

The Money Advice Service

Free and impartial money advice, set up by Government. Services include: advice and guides to help improve your finances, tools and calculators to help keep track and plan ahead, support over the phone and online.

Families Information Service

The families Information Service offers help and advice on a range of issues that affect you and your family. The free service is open to anyone in Greenwich with children up to the age of 19 or up to 25 for families with disabled young people.

Her Centre

Advice, advocacy and signposting for women in Greenwich on housing, legal issues, domestic abuse and violence against women and girls advocacy.

Arun & Chichester Citizens Advice

Arun & Chichester Citizens Advice provide free, confidential and impartial advice and guidance to people living, studying or working in Arun & Chichester area.

Worthing & Arun Mind

Worthing & Arun Mind provides impartial support and advice to empower anyone experiencing mental health problems in the Worthing & Arun area.

Age UK West Sussex

Age UK  West Sussex provides help for those over 50 and their carers in the  West Sussex area including Chichester on Welfare, Benefits, Housing, Social Care and Health and Disability.

Chichester District Foodbank

Chichester District Foodbank provide emergency food and support to local people who are referred to them in crisis. If you are one of them people please Click the link below and follow the instructions provided.

Citizens Advice Cheshire West

Citizens Advice Cheshire West are a local Charity offering free information, advice and case work to people who live in the Cheshire west and Chester area. They can help with a wide range of problems, including debt, housing, employment, family issues and many more.

You in Mind

You in Mind is an online platform helping  you find mental health and wellbeing services in Cheshire. Whether you’re looking for professional support like counselling or wish to join a community group to improve your wellbeing, there’s something for everything on this website

Help in Emergencies for Local People

The HELP scheme is a discretionary scheme offering local welfare assistance. For more information please click the link below.

West Cheshire Foodbank

West Cheshire Foodbank provides emergency food and support to local people who are referred to them in crisis. If you are one of them please click the link below and follow the instructions provided.

Age UK Cheshire

Age UK Cheshire provides help and support for those over 50 and their carers in the Cheshire area including Cheshire West and Chester Services include help and advice on Welfare, Benefits, Housing, Social Care and Health and Disability.

Cheshire Change Hub

Cheshire Change Hub is a local health and wellbeing service. they can support you in achieving a healthier, happier life. Whether you want to quit smoking, lose weight or get more physically active you can access help and support through the hub.

Brightlife

Brightlife delivers and evaluates a diverse range of services designed to address the issues surrounding loneliness and social isolation faced by older people in Cheshire West and Chester

The Royal British Legion

The Royal British Legion provides financial, social and emotional support to members and veterans of the British Armed Forces, their families and dependents. To find more information and your local branch please click in the link below.

Citizens Advice Manchester

Citizens Advice Manchester offer free information, advice and case work to people who live or work in the Manchester area. They can help with a wide range of problems, including debt, housing, employment, family issues and many more.

Debt Advice Foundation

Debt Advice Foundation is a national debt advice and education charity offering free, confidential support and advice to anyone worried about loans, credit and debt.

Mind Manchester

Mind Manchester provides impartial support and advice to empower anyone experiencing mental health problems in the Manchester area.

Coronavirus Support

People and businesses across the Manchester area are facing unprecedented challenges due to the outbreak of Coronavirus. Fortunately Manchester City Council has setup help and support Hub  to try to mitigate its impact.  For more information on support for the most vulnerable, health advice, benefits and grants please see the link below.

Age UK Manchester

Age UK Manchester provides help and support for those over 50 and their Carers in the Manchester area, services include help and advice on Welfare, Benefits, Housing, Social Care and Health and Disability.

Age Uk Camden

Age UK Camden provides help for those over 50 and their carers in the London Borough of Camden area on Welfare, Benefits, Housing, Social Care and Health & Disability.

The Mix

The Mix offer help, support and advice to young people under 25. Services include help with mental health, money, homelessness, finding a job, break-ups and drug problems. They can be contacted via their online community, social media or through their free and confidential helpline or counselling service.

Citizens Advice Camden

Citizens Advice Camden offer free information, advice and case work to people who live or work in the London Borough of Camden area. they can help with a wide range of problems including debt, housing, employment, family issues and many more.

Working Families

Working Families offer free advice about employment rights and in-work benefits for parents, carers and their families.

The Kosmos Centre

The Kosmos Centre offers drop-in advice and advocacy, legal advice, befriending, health and wellbeing for ethnic minority women, their families and their communities in the London Borough of Camden area.

Mary Ward Legal Centre

Mary Ward Legal Centre provides specialist advice and casework in areas of debt, housing and welfare benefits. They also run free advice clinics with support of volunteer lawyers in the following areas of law: employment, housing, tax, personal injury, consumer, general civil litigation.

Mind Camden

Mind Camden provides high quality impartial support and advice to empower anyone experiencing mental health problems in the London Borough of Camden area.  

Thames Reach

Thames Reach offers a comprehensive range of services and structured sessions that can support people on harm reduction techniques, relapse prevention, housing advice and benefits, health issues and access to education, employment and training.

Carers Uk

Carers UK provide information and guidance to unpaid carers covering a range of subjects including: Benefits and financial support, rights as a carer in the workplace, carer’s assessments and how to get support in your caring role, services available to carers and the people they care for and many others.

Camden Coronavirus Support

Information and advice on Covid-19 matters such as: vaccine, testing, how and where to get a test, support to self-isolate and guidance & financial support for businesses and employers

Camden Climate Change Alliance

Camden Climate Change Alliance is a trusted not-for-profit sustainability network for businesses, third sector & schools. Their aim is to support members to contribute towards a low-emission and low-waste Camden, improving local air quality, mitigating climate change and closing the loop on waste.

Cheshire West & Chester Coronavirus Support

Information and advice on Covid-19 matters such as: vaccine, testing, how and where to get a test, support to self-isolate and guidance & financial support for businesses and employers.

Debt Respite Scheme (Breathing Space)

From the 4th of May 2021 The Debt Respite Scheme (Breathing Space Moratorium and Mental Health Crisis Moratorium) Regulations 2020 will give eligible customers in problem debt, who receive professional debt advice, access to a 60 day period in which costs and fees are frozen and enforcement action is paused.   For those receiving Mental Health crisis treatment, the hold will continue until 30 days after treatment has ended, no matter how long the crisis treatment lasts, giving Customers, creditors and money advisors time to agree a debt solution.

Advice Portsmouth

Advice Portsmouth provide free, independent and confidential advice to people living in Portsmouth. they can help with general and specialist advice on Housing, Welfare Benefits, Debt, Employment, General Family issues and Consumer issues.

Citizens Advice Portsmouth

Citizens Advice Portsmouth offer free information, advice and case work to people who live or work in the Portsmouth area. They can help with a wide range of problems including debt, housing, employment, family issues and many more.

PositiveMinds

PositiveMinds Offer hope and support for city residents struggling to cope with difficulties and distress. for more information please click the link below.

Age UK Portsmouth

Age UK Portsmouth provides help for those over 50 and their carers in the Portsmouth area on Welfare, Benefits, Housing, Social Care and health and Disability.      

Portsmouth Coronavirus (Covid-19) Support

Information and advise on Covid-19 matters such as vaccine, testing, how and where to get a test, support to self-isolate and guidance & financial support for businesses and employers    

Walsall Council Coronavirus Help & Support

Information and advise on Covid-19 matters such as vaccine, testing, how and where to get tested, support to self-isolate and guidance & financial support for businesses, employers and employees.

Walsall Money Advice Project

The Walsall Money Advice Project operates a free advice and advocacy service for anyone living or working in the borough of Walsall.

Citizens Advice Sandwell & Walsall

Citizens Advice Sandwell & Walsall offer free information, advice and case work to people who live or work in the Sandwell and Walsall area, they can help with a wide range of problems including debt, housing employment, family issues and many more.

Walsall FIS (Family Information Service)

Walsall FIS offers up-to-date information, advice and help on services for families in Walsall.

Ablewell Advice Walsall

Ablewell Advice Walsall provide free, Confidential and independent help exclusively for people living in Walsall, focusing on 3 main aspects: Specialist debt and benefits advice Distribution Centre for Black Country Food Bank Job Club and computer skills training

Citizens Advice in West Sussex North South East

Citizens Advice in West Sussex North South East offer free information, advice and case work to people who live in Crawley, they can help with a wide range of problems including debt, housing, employment, family issues and many more.

Crawley Council Coronavirus Help & Support

information and advice on Covid-19 matters such as vaccine, testing, how and where to get tested, support to self-isolate and guidance & financial support for businesses, employers and employees.

Age UK West Sussex Brighton & Hove (Crawley Centre)

Age UK West Sussex Brighton & Hove (Crawley Centre) provides help for those over 50 and their carers in the Crawley area, services include advice on welfare, benefits, housing, social care and health and disability.

Crawley Wellbeing

Crawley Wellbeing offer free, friendly and impartial service providing health and wellbeing support for those who live and work in the Crawley area.

Citizens Advice Medway

Citizens Advice Medway offer free information, advice and case work to people who live in the Medway area, they can help with a range of problems including debt, housing, employment, family issues and many more.  

Relate Medway and North Kent

Relate Medway and North Kent (RMNK) provides relationship support, advice and counselling which is open to everyone.

Better Together

Better Together is a collaboration that provides advice, guidance and support to Medway residents and Voluntary Sector Organisations.

Local Welfare Provision (LWP)

the Local Welfare Provision (LWP) helps people in Medway who can’t afford essentials and are in crisis. Those who meet the criteria could get support including: Food, Toiletries, bills, white goods, clothes and more.

Money Advise Liaison Group (MALG)

The Money Advice Liaison Group (MALG) is a not-for-profit UK membership organisation whose purpose is to galvanise organisations to “work together to improve the lives of the people with problem debt.

Social Value Quality Mark Level 1

Social Value Quality Award Level 1 reflects Rundles commitment to work with our stakeholders ensuring we deliver an ethical and supportive debt resolution process while demonstrating Social Value at every engagement or opportunity.

Citizens Advice Havering

Citizens Advice Havering offer free information, advice and case work to people who live in the London Borough of Havering, they help with a wide range of problems including debt, housing, employment, family issues and many more.      

Citizens Advice East End (Newham)

Citizens advice East End offers free information, advice and case work to people that live in the east end part of London including London Borough of Newham, they can help with a wide range of problems including, debt, housing, employment, family issues and many more.

Citizens advice Colchester

Citizens advice Colchester offers free information, advice and case work to people that live in the Colchester area, they can help with a wide range of problems including: debt housing, employment, family issues and many more.

Money Helper

Money Helper provide free and impartial money and pensions guidance, they also able to provide  advise on better ways to manage money, check if you are receiving the benefits you are entitled to and how to get out of debt faster.

Colchester BC Financial and Employment Support Team

Colchester BC financial and Employment support team are able to provide free financial advice, back to work support, impartial advice and guidance on entitlement to a range of welfare benefits and help access to discretionary founds that could be of assistance to those in hardship.

Citizens Advice Sefton

Citizens Advice Sefton offer free information, advice and case work to people who live in the Sefton area, they help with a wide range of problems including debt, housing, employment, family issues and many more.      

Greater Merseyside Money Advice Partnership

GMMAP delivers free debt advice through a series of participant agencies throughout the Merseyside area. You can get advice in person or by telephone both offering free confidential financial guidance, to find out more click the link below.

Age Concern Liverpool & Sefton

Age Concern is an independent charity supporting people aged 50 + living in the Liverpool and Sefton Area. Among other services they provide an information and advice service delivered via telephone, offering valuable advice and guidance on a wide range of issues. To find out more click the link below.

Sefton Cost of Living

Sefton Council offers quick links where residents and businesses can find advice and support to help you deal with the increasing gas and electricity bills and steeply rising prices in shops and services.   To find out more on how you can get support on cost of living please click the link below.

Talking Matters Sefton

Talking Matters Sefton is a free, confidential service designed to help anyone aged over 16 in the Sefton area to deal with common mental health difficulties. These may include depression, anxiety and panic among others. They are able to deliver support in a number of flexible ways, including by telephone, digitally, and face to face. To find out more please click the link below.

Harrow Cost of Living

Harrow Council offers quick links where residents and businesses can find advice and support to help you deal with the increasing gas and electricity bills and steeply rising prices in shops and services. To find out more on how you can get support on cost of living please click the link below.      

Citizens Advice Harrow

Citizens Advice Harrow offers free information, advice and case work to people that live the Harrow area, they can help with a wide range of problems including debt, housing, employment, family issues and many more.

Age Uk Hillington, Harrow & Brent

Age UK Hillington, Harrow & Brent provide help for those aged over 50 and their carers who live in the boroughs. services include support and advice on welfare, benefits, housing, social care and health & disability.  For more information, please click the link below.  

Mind In Harrow

Mind in Harrow provides high quality impartial support and advice to empower anyone experiencing mental health problems in the Harrow area.      

East Riding of Yorkshire Cost of Living Hub

East Riding of Yorkshire offers quick links where residents and businesses can find advice and support to help you deal with the increasing gas and electricity bills and rising prices in shops and services. to find out more on how you can get support on cost of living please click the link below.

Citizens Advice Hull & East Riding

Citizens Advice Hull & East Riding offers free information, advice and case work to people that live in the hull and East Riding of Yorkshire area, they can help with a wide range of problems including debt, housing, employment, family issues and many more.      

Age Uk Hull

Age Uk Hull is an independent Charity working in Hull and the East Riding of Yorkshire area, they provide help for those over 50 and their carers. Serv ices include support and advice on welfare, benefits, housing, social care and health and disability.

Cost of Living – Help for Households

We understand that tackling debt can be challenging and sometimes stressful. If you need help and advice to deal with cost of living, please click the link below where you will be able to find out more on how you can get support.      

Leeds City Council Help With Cost of Living

If you reside in Leeds and need help and advice to deal with cost of living, please click the link below where you will be able to find out more on how to get support.

Better Leeds Communities

Better Leeds Communities provide impartial, independent and free advice on a wide range of issues, to find out more please click the link below.

Citizens Advice Leeds

Citizens Advice Leeds offers free information, advice and case work to people that live in the Leeds area, they can help with a wide range of problems including debt, housing, employment, family issues and many more.

Citizens advice Chapeltown

Citizens Advice Chapeltown offers free information, advice and case work to people living in the area, they can help with a wide range of problems including debt, housing, employment, family issues and many more.

Burmantofts Community Projects

Burmantofts Community Projects are a non-profit organization based in Ebor Gardens, Burmantofts and Leeds who can offer help and advice on both debt and benefits.

St Vincent’s Centre

St Vincent’s Centre is a community support centre based in East Leeds and run by the St Vincent de Paul Society. They offer a range of activities and support including classes, groups, counselling, debt advice and large inclusive volunteering programme.

Debt Advice Foundation

Debt Advice Foundation provide free, impartial and appropriate debt advice to people with unaffordable debt.

PayPlan

PayPlan offer free debt help and advice, with solutions including Free debt management plans.

Warm Spaces East Staffordshire

Places where you cvan go to get warm for free this winter in East Staffordshire

East Staffordshire Cost of Living Support

Access a wide range of cost of living support and advice

North and West Gloucestershire Citizens Advice

North and West Gloucestershire Citizens Advice offers free information, advice and case work to people living in the Gloucester City area, they can help with a wide range of problems including debt, housing, employment, family issues and many more.

Gloucester Law Centre

Gloucester Law Centre provide accessible, free, independent legal advice to those who cannot afford to pay for it and live in the Gloucester City area. Other services include: consumer advice, debt advice, employment, among others.

Warm Welcome Spaces

The Warm Welcome tackles isolation and poverty in the UK by bringing local communities together, equipping, supporting, and connecting thousands of warm and welcoming spaces to help local people thrive.

Gloucester City Council Cost of Living Support

Access a wide range of cost of living support and advice

Enforcement Conduct Board (ECB)

The Enforcement Conduct Board provides independent oversight of the enforcement industry (bailiffs) to ensure that all those who are subject to enforcement action in England & Wales are fairly treated.

Citizens Advice Tandridge District

Citizens Advice Tandridge District offers free information, advice and case work to people that live in the Tandridge area, they can help with a wide range of problems including debt, housing, employment, family issues and many more.

Tandridge District Council Cost of Living Support

Access a wide range of cost of living support and advice

Warm Welcome Tandridge

Warm Welcomes have been set up across the district and the county where you can pop-in, get warm and meet others with an opportunity to get free energy saving advice too. Many of them provide free Wi-Fi, hot drinks and light refreshments. 

Cost of Living Help

Help and support available for Tower Hamlets residents during the cost of living crisis, including money and debt advice, help to stay warm, help with food, etc.

Capital Credit Union

Save, borrow and manage your money with a community-owned bank that puts people before profit.

Citizens Advice Islington

Citizens Advice Islington offers free information, advice and case work to people that live in the Islington area, they can help with a wide range of problems including debt, housing, employment, family issues and many more.

Cost of Living Support

Access a wide range of cost of living support and advice.

Find Your Islington

The online directory brings together local support, services, and things to do in your community, whether you are living, visiting or working in Islington. 

Islington Food bank

Islington food bank provides emergency food and support to local people who are referred to them in crisis. If you are one of them please click the link below and follow the instructions provided.

Off Centre

Off Centre is a counselling, therapy, advocacy, advice and psychosocial service for young people aged between 11 and 25 who live, work or study in Hackney. Their services is free, confidential and aimed at helping Hackney’s young people to have greater control over their lives.

Nuneaton & Bedworth Citizens Advice

Citizens Advice offers free information, advice and case work to people that live in the Nuneaton and Bedworth area, they can help with a wide range of problems including debt, housing, employment, family issues and many more.

P3

P3 provides support and services to individuals facing challenges related to homelessness, substance abuse, mental health issues, and social exclusion. P3 aims to empower vulnerable individuals by offering housing support, employment assistence, health and wellbeing services , and community engagement programs.

Nuneaton Foodbank

The Nuneaton Foodbank is a charitable organization based in Nuneaton, dedicated to providing emergency food supplies to individuals and families in crisis. They work with local community partners, such as churches, schools, and charities, to collect food donations and distribute them to people in need. They provide food parcels that contain essential items to help individuals and families facing financial hardship or other difficulties

Warm welcome @ Warwickshire

Warm Welcome @ Warwickshire, provides information on inviting, friendly spaces where all are welcome to gather, socialize, enjoy a warm drink, and participate in activities free of charge while staying warm.

Cost of Living Support

Help and support available for North Warwickshire borough council residents during the cost of living crisis, including money and debt advice, help to stay warm, help with food, etc.

Community Action

Derby City Council has put toguether lots of useful information and advice to help and support with rising costs including: housing and rental support, food, clothing, help paying your bills, debt support, how to increace your income and health & wellbeing .

Citizens Advice in Derby

Citizens Advice offers free information, advice and case work to people that live in the Derby City Council area, they can help with a wide range of problems including debt, housing, employment, family issues and many more. To find out where is the closest office to you just follow the link.

The Zinthiya Trust

The Zinthiya Trust is a registered charity that works to alleviate poverty and abuse in Leicester and Leicestershire, they provide information, advice, and practical support to those in need.

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